Rosé Pink Velvet Double Breasted Suit
Haven Luxe Velvet Double Breasted Evening Suit
Chancellor Velvet Longline Three-Piece Suit
Imperial Baroque Evening Tuxedo
Celebration Slim-Fit Two-Piece Wedding Suit
Nocturne Velvet Slim Fit Evening Suit
Sovereign Red Floral Evening Suit
Regent Slim Fit Three Piece Formal Suit
Royale Beaded Double-Breasted Tuxedo Jacket
Voyager Brown Safari Inspired Two Piece Suit
Legacy Wool Blend Tweed Three Piece Suit
Maverick Leopard Print Slim Fit Two Piece Suit
Heritage Wool Blend Three Piece Suit
Sterling Monochrome Slim-Fit Tuxedo Jacket
Windsor Double Breasted Pinstripe Suit
Ambassador Croc Effect Loafers
The Celeste Pearl Mesh Midi Dress
The Amara Diamond Feather Mini Dress
The Valentina Sequin Bodycon Dress
The Seraphina 3D Floral Dress
The Bella Bow Halter Mini
The Scarlet Red Sequin Hooded Dress
The Naomi Backless Bandage Dress
The Isabella Backless Sequin Mini Dress
The Rosalie Red Floral Bandage Dress
The Emilia Red Sequin Cocktail Dress
The Elara White Sequin Corset Dress
The Solstice Leather Slit Maxi
The Onyx Pleated Slit Maxi
The Aurelia Gold Bronzing Bandage Mini
The Lace Trimmed Sculpt Mini
The Golden Hour Bandage Maxi
The Sunbeam Plunge Split Maxi
The Scarf Detail Contour
The Enchanted Corset Midi
The Midnight V-Drape Maxi
The Sienna Buckle Sandals
The Elara Strappy Heels
The Aurelle Patent Pumps
The Aurelia Gold HeelsShipping policy
Suit orders: tailoring and delivery
Estimated 1–3 weeks total, including tailoring and delivery. This supplier-confirmed estimate applies to suit orders once payment and all required measurements are complete. If we need to clarify your measurements, we will contact you before tailoring proceeds.
For suit orders, this total estimate replaces the general 24–48 business-hour dispatch statement and the separate post-dispatch estimates below. Please do not add those general timelines to the suit estimate. Delivery is estimated, not guaranteed; customs, holidays and carrier delays can affect arrival. If you have a wedding or other event date, contact info@havenwaves.com before ordering to confirm suitability for your deadline.
Free standard tracked shipping remains available for US orders of US$150 or more and European orders of €130 or more. Fees for other destinations appear at checkout. Tracking is sent when your order ships.
Custom-size fit support: approved local-tailor adjustments are reimbursed up to US$150 per suit, with a free replacement for confirmed fit issues that tailoring cannot resolve. Read the Custom Suit Fit Promise before arranging alterations. Replacement timing is confirmed after corrected measurements are approved.
Dresses, shoes and other products: general shipping information
The preparation and destination-based transit estimates below apply to dresses, shoes and other non-suit products. For standard-size and custom-size suits, use the total suit estimate above. If your order contains different product types, contact us with your order number to clarify the timing for each item.
At HavenWaves, we proudly ship to most countries worldwide. Our priority is to ensure your order arrives safely and in a timely manner, wherever you may be.
-
United States: Orders of $150 USD or more qualify for Free Standard Tracked Shipping.
-
Europe: Orders of €130 EUR or more qualify for Free Standard Tracked Shipping.
-
All other orders and destinations: The applicable shipping fee is shown at checkout before payment.
ORDER PROCESSING TIME
Due to high demand during ongoing promotions, order dispatch may occasionally experience slight delays.
Please note that order preparation begins 10 minutes after your order is completed.
During this period, you may request an order change or cancellation. Once preparation has started, we are unable to make any modifications or cancellations.
All orders are prepared and shipped within 24 to 48 business hours after payment confirmation and the processing window.
Orders placed on weekends or public holidays will begin processing on the next business day.
You will receive a shipping confirmation email with your tracking link once your order has been dispatched. Please allow 2 to 4 days for tracking updates to appear in the courier system.
SHIPPING METHODS
Standard Tracked Shipping is available worldwide.
-
United States: Orders of $150 USD or more qualify for Free Standard Tracked Shipping.
-
Europe: Orders of €130 EUR or more qualify for Free Standard Tracked Shipping.
-
All other orders and destinations: The applicable shipping fee is shown at checkout before payment.
We use reliable international courier partners depending on your destination, including carriers such as DHL, FedEx, Aramex, USPS, and other regional partners.
All shipments include standard tracking so you can monitor your delivery progress.
ESTIMATED DELIVERY TIMES
Delivery times vary depending on your destination. The following estimates apply after your order has been dispatched.
-
United States & Canada: 5 to 9 business days
-
Europe: 5 to 7 business days
-
United Kingdom: 5 to 8 business days
-
United Arab Emirates: 5 to 9 business days
-
Saudi Arabia: 5 to 9 business days
-
Australia & New Zealand: 7 to 10 business days
-
Mexico: 7 to 10 business days
-
Rest of the World: 7 to 10 business days
Delivery timelines are estimates and may occasionally vary due to customs processing, local holidays, weather conditions, or courier delays.
CUSTOMS, DUTIES AND TAXES
For most destinations, we ship Delivered Duty Paid (DDP), which means import duties and taxes are prepaid and you won't be billed on delivery.
In a small number of remote markets, local customs fees may still apply. If you have any concerns about your destination, please contact us before ordering at info@havenwaves.com.
SHIPPING AVAILABILITY
We deliver to most countries worldwide. However, a few remote regions or islands may be excluded from delivery.
If your country appears as an available option during checkout, we are able to ship to your location.
If you experience any issues placing your order, please contact our support team for assistance.
TRACKING YOUR ORDER
Once your order has been dispatched, you will receive a tracking number via email.
You can use this tracking number to follow the delivery progress directly on the courier's website.
If tracking updates are not immediately visible, please allow 2 to 4 days for the courier system to display movement.
ORDER CHANGES AND CANCELLATIONS
You have a 10-minute window after placing your order to request any changes or cancellations.
After this period has passed or once the order has entered processing, modifications are no longer possible.
To submit a request, please contact us immediately at info@havenwaves.com.
LOST, DAMAGED OR DELAYED SHIPMENTS
If your order appears lost, significantly delayed, or arrives damaged, please contact our support team with your order number and tracking details.
If an item arrives damaged during transit, please provide photos of the packaging and product so our team can investigate and assist you as quickly as possible.
We will work with the shipping carrier to resolve the issue and ensure a satisfactory outcome.
DELIVERY EXPECTATIONS AND TRANSPARENCY
All shipping fees, eligibility for free shipping, delivery estimates, and checkout information are reflected in this policy.
Free shipping applies as follows:
-
United States: Orders of $150 USD or more.
-
Europe: Orders of €130 EUR or more.
If you notice any discrepancy between the checkout information and this policy, please notify our support team so we can review and correct it promptly.
NEED ASSISTANCE
If you have any questions regarding your order or shipping, we're here to help. Please contact us at info@havenwaves.com.
Email:info@havenwaves.com. We reply within 24 hours, 7 days a week.
Returns and product-specific support
Our Shopping, Returns & Fit Guide explains the conditions for dresses, shoes, standard-size suits, custom-size suits and other products, including fees, refund methods and the Custom Suit Fit Promise. For help, email info@havenwaves.com.