Terms of service

This website is operated by Haven Waves. Throughout the site, the terms “we,” “us,” and “our” refer to Haven Waves.

Haven Waves offers this website, including all information, tools, products, and services available from this site to you, the user, conditioned upon your acceptance of all terms, conditions, policies, and notices stated here.

By visiting our site and/or purchasing something from us, you engage in our “Service” and agree to be bound by these Terms of Service (“Terms”), including any additional terms, conditions, and policies referenced herein or available by hyperlink.

These Terms of Service apply to all users of the site, including, without limitation, browsers, customers, vendors, merchants, and contributors of content.

Please read these Terms of Service carefully before accessing or using our website. By accessing or using any part of the site, you agree to be bound by these Terms.

If you do not agree to all the terms and conditions of this agreement, you may not access the website or use the Service.

Any new features or tools added to the store will also be subject to these Terms of Service.

We reserve the right to update, change, or replace any part of these Terms by posting updates or changes to our website. It is your responsibility to review this page periodically for changes. Your continued use of or access to the website after changes are posted constitutes acceptance of those changes.

Our store is hosted by Shopify Inc., which provides the ecommerce platform that allows us to sell our products and services to you.

SECTION 1 — ONLINE STORE TERMS

By agreeing to these Terms of Service, you represent that you are at least the age of majority in your state, province, or jurisdiction of residence, or that you are the age of majority and have given us permission to allow any of your minor dependents to use this site.

You may not use our products or Service for any illegal or unauthorized purpose, nor may you violate any applicable laws in your jurisdiction while using the Service, including copyright and intellectual property laws.

You must not transmit viruses, worms, malware, or any code of a destructive nature.

A breach or violation of any of these Terms may result in immediate termination of your access to the Service.

SECTION 2 — GENERAL CONDITIONS

We reserve the right to refuse service to anyone for any lawful reason at any time.

You understand that your content, excluding credit card information, may be transferred unencrypted and may involve transmissions over various networks or technical changes necessary to conform to connecting networks or devices.

Credit card information is encrypted during transmission over networks.

You agree not to reproduce, duplicate, copy, sell, resell, or exploit any portion of the Service, use of the Service, access to the Service, or any contact through the website without our express written permission.

The headings used in these Terms are included for convenience only and will not limit or otherwise affect these Terms.

SECTION 3 — ACCURACY, COMPLETENESS, AND TIMELINESS OF INFORMATION

We make reasonable efforts to ensure that information presented on our website is accurate and current. However, we do not guarantee that all information available on the site is accurate, complete, or current at all times.

The material on this site is provided for general informational purposes and should not be relied upon as the sole basis for making decisions without consulting more complete or timely sources of information where appropriate.

Any reliance on material available through this site is at your own risk.

This site may contain historical information that is provided for reference only and may no longer be current.

We reserve the right to modify the contents of this site at any time, but we are not obligated to update any information except where required by law.

SECTION 4 — MODIFICATIONS TO THE SERVICE AND PRICES

Prices for our products are subject to change without notice.

We reserve the right to modify, suspend, or discontinue the Service, or any part of it, at any time without notice.

We will not be liable to you or any third party for any modification, price change, suspension, or discontinuance of the Service, except where otherwise required by applicable law.

SECTION 5 — PRODUCTS AND SERVICES

Certain products or services may be available exclusively online through our website.

Products may have limited quantities and may be eligible for return or exchange only in accordance with our Refund Policy.

We make reasonable efforts to display product colors, images, dimensions, descriptions, and details as accurately as possible. However, we cannot guarantee that the display on your computer, phone, tablet, or other device will accurately reflect the actual appearance or color of a product.

We reserve the right, but are not obligated, to limit the sale of our products or services to any person, geographic region, or jurisdiction where permitted by law.

We may limit the quantities of any products or services we offer.

Product descriptions, availability, pricing, promotions, and other product information are subject to change at any time without notice at our discretion.

We reserve the right to discontinue any product at any time.

Any offer for a product or service made on this site is void where prohibited.

We do not guarantee that any product, service, information, or other material purchased or obtained through our Service will meet every individual customer's expectations.

SECTION 6 — PRODUCT AVAILABILITY AND FULFILLMENT

Availability displayed on our website is subject to change.

Occasionally, an item may become unavailable after an order has been submitted due to inventory changes, supplier availability, fulfillment issues, or circumstances beyond our reasonable control.

If we are unable to fulfill an item in your order, we may contact you regarding an alternative, cancellation, store credit, or refund, as appropriate and subject to our applicable policies.

Some products may be fulfilled or shipped by third party suppliers or logistics partners.

Shipping times displayed on the website are estimates unless expressly stated otherwise and may be affected by carrier delays, customs processing, high demand, weather, holidays, or other circumstances outside our control.

SECTION 7 — ACCURACY OF BILLING AND ACCOUNT INFORMATION

We reserve the right to refuse any order placed with us.

We may, at our discretion and where permitted by law, limit or cancel quantities purchased per person, household, account, payment method, billing address, shipping address, or order.

These restrictions may include orders placed using the same customer account, payment method, billing address, or shipping address.

If we modify or cancel an order, we may attempt to notify you using the email address, billing address, or phone number provided at the time the order was placed.

We reserve the right to limit or prohibit orders that, in our reasonable judgment, appear to be placed by dealers, resellers, distributors, or for fraudulent purposes.

You agree to provide current, complete, and accurate purchase and account information for all purchases made through our store.

You agree to promptly update your information, including your email address and payment details, so that we can complete transactions and contact you when necessary.

For additional information regarding eligible returns and refunds, please review our Refund Policy.

SECTION 8 — OPTIONAL TOOLS

We may provide access to third party tools over which we do not monitor and may have no control or input.

You acknowledge and agree that access to such tools may be provided “as is” and “as available,” without warranties, representations, or conditions of any kind from Haven Waves.

Your use of optional third party tools is at your own risk and discretion.

You should review and understand the terms under which those third party providers make their tools available.

We may also introduce new services, features, tools, or resources through the website. Such additions will also be subject to these Terms of Service.

SECTION 9 — THIRD PARTY LINKS AND SERVICES

Certain content, products, services, payment methods, applications, or features available through our Service may include materials or services provided by third parties.

Third party links on our website may direct you to websites that are not affiliated with Haven Waves.

We are not responsible for examining or evaluating the content, security, accuracy, or practices of third party websites or services.

We do not warrant and will not have responsibility or liability for third party materials, websites, products, or services except where liability cannot legally be excluded.

We are not responsible for damages or losses related to purchases, transactions, or interactions involving third party websites.

Please carefully review the policies and practices of third parties before engaging in transactions with them.

Questions or concerns regarding third party products or services should generally be directed to the applicable third party.

SECTION 10 — USER COMMENTS, REVIEWS, FEEDBACK, AND SUBMISSIONS

If you send us reviews, comments, photographs, videos, ideas, suggestions, proposals, feedback, contest entries, or other materials, collectively referred to as “Submissions,” you agree that, subject to applicable law and our Privacy Policy, we may use those Submissions for purposes related to operating, promoting, and improving our business and services.

Where legally permitted, you grant Haven Waves a nonexclusive, worldwide, royalty free license to use, reproduce, edit, publish, distribute, display, and otherwise use Submissions you voluntarily provide to us.

You represent that you have the necessary rights to provide any Submission you send to us.

Your Submissions must not violate the rights of any third party, including copyright, trademark, privacy, publicity, or other proprietary rights.

Submissions must not contain unlawful, defamatory, abusive, obscene, deceptive, threatening, or malicious material, viruses, malware, or other harmful code.

You may not use a false email address, impersonate another person, or otherwise mislead us or third parties regarding the origin of your Submissions.

We may monitor, edit, or remove content that we determine violates these Terms or applicable law.

SECTION 11 — PERSONAL INFORMATION

Your submission and our handling of personal information through the store are governed by our Privacy Policy.

Please review our Privacy Policy for additional information regarding how personal information may be collected, used, shared, stored, and protected.

SECTION 12 — ERRORS, INACCURACIES, AND OMISSIONS

Occasionally, information on our site or within the Service may contain typographical errors, inaccuracies, or omissions relating to product descriptions, pricing, promotions, offers, shipping charges, transit times, inventory, availability, or other information.

We reserve the right to correct errors, inaccuracies, or omissions and to change or update information or cancel orders if information associated with the Service is inaccurate, including after an order has been submitted, where permitted by applicable law.

If an order is canceled after payment has been processed, any applicable refund will be handled according to our policies and applicable law.

We have no obligation to update, amend, or clarify information except where required by law.

SECTION 13 — PROMOTIONS, DISCOUNTS, AND OFFERS

From time to time, Haven Waves may offer promotions, discount codes, bundles, gifts with purchase, free shipping offers, sale pricing, or other promotional offers.

Each promotion may be subject to additional terms, eligibility requirements, expiration dates, product exclusions, minimum purchase amounts, or availability restrictions.

Unless otherwise stated, promotions may not be combined.

Promotional offers have no cash value and may not be redeemed for cash unless required by law.

We reserve the right to modify, suspend, or terminate promotional offers at any time, subject to applicable law.

If a free gift or promotional item is offered with a qualifying purchase, availability may be limited and substitutions may be made where clearly disclosed or reasonably necessary.

SECTION 14 — PROHIBITED USES

In addition to other prohibitions stated in these Terms, you are prohibited from using the site or its content:

(a) for any unlawful purpose;

(b) to solicit others to perform or participate in unlawful acts;

(d) to infringe upon or violate our intellectual property rights or those of others;

(e) to harass, abuse, threaten, defame, intimidate, or unlawfully discriminate against another person;

(f) to submit false, fraudulent, or misleading information;

(g) to upload or transmit viruses, malware, or other malicious code;

(h) to collect or track the personal information of others unlawfully;

(i) to spam, phish, scrape, crawl, pretext, or engage in abusive automated activity;

(j) for obscene, fraudulent, deceptive, or unlawful purposes;

(k) to interfere with or circumvent security features of the Service, website, or related systems;

(l) to attempt unauthorized access to accounts, systems, or information; or

(m) to use the Service in any manner that could damage, disable, overburden, or impair the website.

We reserve the right to terminate or restrict your use of the Service for violations of these prohibited uses.

SECTION 15 — INTELLECTUAL PROPERTY

Unless otherwise stated, the content available through Haven Waves, including our brand name, logos, graphics, photographs, product presentation, website design, text, videos, icons, and other content created or owned by us, is protected by applicable intellectual property laws.

You may not reproduce, distribute, modify, publish, transmit, sell, exploit, or create derivative works from our protected content without prior written authorization, except as permitted by law.

Third party trademarks, product names, photographs, or other intellectual property displayed on the site remain the property of their respective owners where applicable.

SECTION 16 — DISCLAIMER OF WARRANTIES

To the maximum extent permitted by applicable law, we do not guarantee that your use of the Service will always be uninterrupted, timely, secure, or error free.

We do not warrant that all results obtained through the Service will always be accurate or reliable.

You agree that from time to time we may suspend or remove portions of the Service for maintenance, updates, technical issues, or other operational reasons.

Except where otherwise expressly stated or required by law, the Service and products and services provided through it are made available on an “as is” and “as available” basis.

To the fullest extent permitted by applicable law, Haven Waves disclaims warranties or conditions that may otherwise be implied, including warranties of merchantability, fitness for a particular purpose, durability, title, and noninfringement.

Nothing in these Terms excludes warranties, consumer rights, or protections that cannot legally be excluded.

SECTION 17 — LIMITATION OF LIABILITY

To the maximum extent permitted by applicable law, Haven Waves and our affiliates, employees, contractors, agents, suppliers, service providers, and licensors will not be liable for indirect, incidental, punitive, special, exemplary, or consequential damages arising from or related to your use of the Service or products purchased through the Service.

This may include, without limitation, loss of profits, revenue, savings, data, or replacement costs.

Where applicable law does not permit certain exclusions or limitations of liability, our liability will be limited only to the maximum extent permitted by law.

Nothing in these Terms is intended to exclude or limit liability that cannot legally be excluded or limited.

SECTION 18 — INDEMNIFICATION

To the extent permitted by applicable law, you agree to indemnify, defend, and hold harmless Haven Waves and our affiliates, partners, employees, agents, contractors, licensors, service providers, subcontractors, and suppliers from claims, demands, damages, liabilities, and reasonable attorneys’ fees arising from:

your breach of these Terms;
your violation of applicable law;
your misuse of the Service; or
your violation of the rights of another person or entity.

SECTION 19 — SEVERABILITY

If any provision of these Terms is determined to be unlawful, invalid, void, or unenforceable, that provision will be enforceable to the fullest extent permitted by law.

The unenforceable portion will be considered severed from these Terms without affecting the validity and enforceability of the remaining provisions.

SECTION 20 — TERMINATION

These Terms remain effective unless and until terminated by either you or us.

You may terminate your agreement with these Terms by ceasing to use our website and services.

We may suspend or terminate access to the Service where we reasonably believe you have violated these Terms, engaged in fraudulent or abusive activity, or used the Service unlawfully.

Any obligations or liabilities incurred before termination will survive termination where appropriate.

SECTION 21 — ENTIRE AGREEMENT

These Terms of Service, together with any policies or operating rules posted by us on the website, constitute the entire agreement between you and Haven Waves regarding your use of the Service.

They supersede prior or contemporaneous communications, proposals, or agreements relating to the Service.

Our failure to exercise or enforce any provision of these Terms will not constitute a waiver of that provision.

Any ambiguities in the interpretation of these Terms will not automatically be construed against either party.

SECTION 22 — GOVERNING LAW

These Terms of Service and any separate agreements through which we provide services to you will be governed by and construed in accordance with applicable laws of the United States.

Any mandatory consumer protection rights available to you under applicable law remain unaffected.

SECTION 23 — CHANGES TO THESE TERMS

You may review the most current version of these Terms of Service at any time on this page.

We reserve the right to update, change, or replace any part of these Terms by posting updates or revisions to our website.

Where required by applicable law, we will provide additional notice of material changes.

Your continued use of the website or Service after changes become effective constitutes acceptance of the revised Terms.

SECTION 24 — CONTACT INFORMATION

Questions about these Terms of Service may be sent to:

Haven Waves
Email: info@havenwaves.com

We aim to respond to customer inquiries within 24 hours, 7 days a week.